Senior Service Engineer

Senior Service Engineer

Location: Stockport, UK (with national and international travel)
Job Type: Full-time, Permanent

A specialist engineering company based in Stockport is seeking a Senior Service Engineer to join its growing team. The business focuses on the design and build of advanced inspection and simulation machines for industrial applications.

This is a key role, offering responsibility for technical support, system performance, and mentoring within a fast-paced and high-standards environment.

Responsibilities

• Technical Support and Troubleshooting
  Provide advanced technical support, diagnosing and resolving complex hardware and software issues across mechanical, electrical, and control systems.

• Project Leadership
  Lead service interventions, installations, and commissioning activities on-site, both in the UK and internationally.

• Mentoring and Training
  Provide guidance and training to junior engineers on best practices, technical procedures, and fault-finding techniques.

• System Monitoring
  Conduct regular performance audits and inspections to ensure system reliability and operational efficiency.

• Documentation
  Maintain accurate service records, technical documentation, and system configuration details in line with company procedures.

• Customer Engagement
  Build and maintain positive working relationships with customers. Communicate technical information clearly and professionally to a range of stakeholders.

• Compliance and Safety
  Ensure all work is carried out in accordance with company policies, safety regulations, and relevant industry legislation.

• Internal Collaboration
  Work closely with design, development, and production teams to support system improvements and resolve recurring technical issues.

Candidate Requirements

Education & Experience

• Degree (or equivalent experience) in Mechanical Engineering, Electrical Engineering, Computer Science, or a related discipline

• Minimum of 5 years’ experience in a service engineering role, ideally involving complex systems or industrial machinery

• Proven ability to fault-find and repair mechanical, electrical, and software-integrated systems

• Experience working with Operational Technology (OT) or Distributed Control Systems (DCS) is advantageous

Skills & Attributes

• Strong technical knowledge in mechanical, electrical, or electronic systems

• Ability to work independently and take ownership of technical problems

• Demonstrated ability to mentor or coach junior engineers

• Flexible and willing to travel nationally and internationally, often at short notice

• Full UK driving licence and valid passport with no travel restrictions

• Must have the right to work in the UK

What is in it for you

• An opportunity to join a fast growing business who are experts in their field, with good opportunities for advancement.
• Potential bonus
• Opportunity for international travel